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Questions

What clients and candidates ask us first.

Short answers. Anything they do not cover is one call away.

Working with us

What industries do you work in?

Logistics and supply chain is where we do most of our work: 3PL and warehousing, freight brokerage, asset-based carriers, freight forwarding, last-mile delivery, cold chain, intermodal, and the supply chain teams inside manufacturers, retailers and distributors. If your seat sits outside that, ask us. We say plainly whether we can help.

What roles do you fill?

Sales, operations and leadership seats. Account executives and sales managers, warehouse and operations managers, directors of logistics and supply chain, general managers, vice presidents and the C-suite. If the seat matters to how the company runs, it is one we fill.

What size companies do you work with?

Every size, from owner-run brokerages to national operators. Headcount matters far less than whether the seat is important enough that getting it wrong would hurt. The call is where we find out if we can help, and we say so plainly either way.

Engagements

How do the three engagement models work?

Engaged Search, Retained Search and Contingent Search. Each runs the same four steps and carries a replacement guarantee. They differ in how exclusively we work for you and how the fee is structured. Which one fits your seat is the first thing the call settles.

What does the first call cost?

Nothing. One conversation about the seat and the market. Within 24 hours of it you get a written Search Assessment, whether or not we work together.

How are candidates evaluated?

Every candidate is interviewed against your specific role, and their references are called before the offer. What reaches you is our reasoning in writing on each person, so you can compare them against the seat you defined instead of against each other's resumes.

What is the Client Delivery Portal?

Where you watch the search. Every candidate against the Success Profile you signed, the feedback from each interview, and where the search stands, without asking for an update. Included on Engaged and Retained searches.

After the hire

What happens after someone starts?

Your hiring manager gets a one-page brief on day one. We check in with both sides after the start and stay available if anything comes up. Every placement carries a replacement guarantee, extended on Executive Search. Its length is set by the engagement and written in your agreement.

After you reach out

What happens after I send the form?

We read it ourselves, the same business day where we can. If the seat is one we can run well, you choose a time for the call. If it is not, we tell you that plainly instead of taking the call anyway.

Do you turn searches down?

Yes. If we cannot run a search well, we say so on the call and point you somewhere better. A search we would not be proud of is not worth either of our time.

Will you recruit from my company?

No. Your people are off limits to us during the search and after it, and we put that in the agreement.

What if the seat does not get filled?

We close every search in writing, with what we found in the market and why, so you are never left guessing. What that means commercially is set out in your agreement before anything starts.

Candidates

I'm a candidate. How do I work with you?

Join the Talent Network. We review every profile ourselves. If there is a fit we set up an intro call, and nothing about you goes to a client until you have said yes to that specific opportunity.

Still have a question?

One conversation about the seat. Within 24 hours of the call you get a written Search Assessment of the seat and the market, whether or not we work together.